Soapbox Engage Blog

In today's fast-paced business world, it's becoming increasingly important for nonprofits to leverage technology to streamline their processes and increase their efficiency. Salesforce, a popular customer relationship management (CRM) platform, is one such technology that can help businesses achieve these goals.

However, managing Salesforce can be a daunting task, especially for nonprofits that lack the necessary resources or expertise. That's where Salesforce Managed Services come in. In this blog post, we'll take a closer look at what Salesforce Managed Services are, their benefits, and why they're important for nonprofits of all sizes.

Table of Contents

• What are Salesforce Managed Services?
• 5 Benefits of Salesforce Managed Services
• Getting Started with Salesforce Managed Services

What are Salesforce Managed Services?

Salesforce Managed Services refers to the ongoing support and maintenance services provided by a third-party vendor to help businesses effectively manage and optimize their Salesforce environment. These services can range from basic administrative tasks such as user management and data backups to more advanced services such as custom development, integration with other systems, and advanced reporting and analytics.

Salesforce Managed Services providers typically offer a range of service levels and pricing models to suit the needs and budget of different nonprofits. They may provide a dedicated team of Salesforce experts who work closely with their clients to understand their specific requirements and provide tailored solutions to meet their unique organization needs.

Some of the key benefits of Salesforce Managed Services include increased efficiency and productivity, reduced downtime, enhanced security and compliance, and improved user adoption and satisfaction. By leveraging the expertise of a third-party provider, nonprofits can free up their internal resources and focus on their core business activities while still ensuring that their Salesforce environment is well-maintained and optimized for their needs.

Overall, Salesforce Managed Services can be a valuable investment for nonprofits that want to get the most out of their Salesforce platform and ensure that it continues to meet their evolving needs over time.

5 Benefits of Salesforce Managed Services

Cost Saving

If you’re trying to manage Salesforce on top of your work as a fundraiser, you’re setting yourself up for failure. No matter what, you’ll need whoever manages Salesforce to have that as their top priority. If you use Salesforce Managed Services, you don’t need to hire an employee specifically for Salesforce. You can get the value of Salesforce administration without the cost of a full time position.

Frequent updates

Salesforce updates regularly to deliver the best features, and if you’re not staying on top of those updates, there can be a security risk. Not to mention, as a nonprofit especially, you always want to get as much as you can out of a service you’re paying for! Salesforce Managed Services will ensure that you have each update implemented.

Fill the Gaps

Maybe there are some parts of Salesforce that come easy to you and your team, and some that fall into a skills gap. With Salesforce managed services, you can pick which packages and offerings are necessary for you.

Uninterrupted Support

With Salesforce managed services, you will have a virtual admin on-demand, ready to provide support regularly for any questions you have.

Scalability

As your organization grows, your vision and goals are likely to evolve. The managed services model enables you to get additional assistance and support without really having to hire or re-hire a resource. You will never outrun your resources or your tools.

Getting Started with Salesforce Managed Services

Are you convinced that Salesforce Managed Services is the right move for your organization? Ready to get started? Look no further! Soapbox Engage offers Salesforce Managed Services. Our services provide on-demand strategic consulting, technical support, and Salesforce expertise your team can count on. We have a wide scope of coverage that includes the Nonprofit Cloud, CRM analytics, third party tools, integrations, and more!

Interested in Salesforce Managed Services but not sure how much support you will be needing? Schedule a chat with us and we can help you select the plan that’s best for your nonprofit’s needs.

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Here are some more resources that can help you on your journey with Salesforce:

• Powerful Salesforce Training for Nonprofits: Hiring a consultant will provide the most ease to your journey. But if you’d rather take a self-service approach to learning Salesforce, check out this blog post that features some great training.
• The Nonprofit Guide to Salesforce NPSP: Not yet sold on Salesforce for your nonprofit? This blog post will teach you all about the Salesforce Nonprofit Success Pack (NPSP).
• Best Salesforce Apps for Nonprofits: 7 Essential Tools: Not sure which Salesforce apps are right for your nonprofit? Start your search with these tools.